Support
Email support@terminalnox.com. For payment questions include your invoice reference and transaction hash. We will never ask for your private keys or seed phrase.
How do I sign in?
Enter your email (or phone, where enabled) and type the 6-digit code we send. You can also use Google or Telegram. There are no passwords.
I was a TerminalNox member. Is my membership kept?
Yes. Existing accounts, memberships, watchlists and signal history are preserved. Sign in with the same email or Telegram account you used before; if anything is missing, contact us with your old order number.
I paid but my membership is not active.
Keep the invoice page open; it updates by itself and most transfers are verified within a few minutes after the required confirmations. If an hour passes, contact us with your invoice reference and transaction hash.
Why must I send the exact amount?
Each invoice has its own amount (price plus a few cents). That is how we match payments to invoices on a shared address without asking for screenshots.
How do I get Telegram alerts?
On your account page choose Link Telegram, press Start in the bot, then enable Telegram on any Sky Watch alert. Members can also request a personal invite to the read-only channel.
How do renewals work?
Pay a new invoice any time. The new period is added after your current expiry. Nothing renews automatically.
Policies: Support Policy · Payments & Refunds · Privacy